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Testimonials

“Veronica and I wanted to send along our sincere thanks and gratitude for an absolutely unbelievable ring. We are so impressed with the work that went into this. It is stunning to say the least.”

- Todd & Veronica, Surrey

“I want to give you my biggest gratitude for helping Matt and I on creating such an amazing looking ring! We also had so much fun being educated about diamonds with you! We learned so much. We felt very comfortable chatting with you in a casual and fun way. You are so easy to get along with. :) I love my ring so much! I’ve already had so many compliments on it from so many friends and some random people. Even my young summer students complimented me. One 10 year old girl just noticed my ring and commented, “Wow, you’re ring is so pretty & sparkly.  When I’m older I want a ring like that!”  I’ll send her your way when she’s older! Haha! 😉 The diamond on the setting looks so beautiful! Even at night or in the dark it’s still “blinging”! Thank you for the extra sparkle! As well, your company was able to replicate the exact setting I wanted! I was very impressed. =D We went to a different wholesaler before and he was even trying to alter the design because he was having difficulties replicating it.  So THANK GOD that we met you — you made my dreams come true! I look forward in meeting with you again in the possibilities of working on the wedding rings with you! You are meant to be doing what you’re doing because you’re so amazing at it! Best wishes!”

- Maria O.

“Hi Niel we just wanted to thank you for the beautiful work on the rings! It was a pleasure doing business with you and we might have to come see you for Taylor’s ring :) Cheers!”

- Taylor and Meghan

“Thank you again for an amazing ring. The ring is absolutely perfect and it is exactly what I was looking for. I proposed Saturday evening at White Rock beach. Brianna was completely surprised by the proposal and she loves showing off the ring. I will definitely recommend Diamonds West to family and friends. I will also be in touch in a few months to discuss the wedding band. Regards.”

- Jonathan

“I can’t say enough about the service at Diamonds West.  We found this wonderful jeweller online, while trying to find some one who offered fantastic service and great prices.  As we were looking for a diamond over 4 carats and price was very important to us.  We needed someone who could shop the world for the perfect stone.  Well, Niel and his team not only found the diamond they exceeded our expectations, the price was unbelievable.  Needless to say the diamond is breath taking. I had 12 diamonds from another ring that I wanted to use.  This was not a problem for Niel.   He spent so much time with us customizing a ring that was perfect for me. There was no detail that was missed, right down to the comfort on my finger. The big day arrived for us to pick up the ring. Everyone at diamonds west had become so involved with my ring, it was being with family when my husband placed it on my finger.  Niel said “your going to turn a few heads with that ring” and he was so right.

I think every one is a little nervous with dealing with a jeweller you don’t know, but I can honestly tell you Diamonds West will not disappoint you.  The craftsmanship of my ring is outstanding, the integrity and genuine care I received from Niel, PK and the rest of the team has definitely impressed me to no end. We will be visiting again soon for my sons engagement ring, and I can’t wait. With so much happiness and appreciation.”

- Josie and Brian V, Steveston

“Hello guys, just wanted to let you know that she said “yes” (actually she said “It’s about f-ing time”) haha.  We both love the ring so much and it gets a lot of compliments from friends and family.  Devon actually said she didn’t think a ring could be perfect but hers was, which made me feel good and its all because of your hard work and great customer service.  So I just wanted to thank you again and update you on our status. I’ve attached photos of Machu Picchu where I asked the big question.  It took us 4 days of hiking up and down mountains to get there, all the time I had the ring in my back pack which was very nerve wrecking. Thanks so much.”

- Tyler

“I picked up the ring from PK yesterday and it is fantastic. The ring size is good and it looks great on Mandy. It has been an nice experience with you and Diamonds West as this is the first time for me to buy something (at such dollar amount) without even looked the real thing. Anyways, everything turns out great and you definitely have a return customer here and of course my referrals.”

- Dominic, Richmond

“Thanks for all the help with the ring. She absolutely loved it. She said yes and we’ll be getting married sometime this summer. I really appreciate all the help and effort that went into it. Very best regards,”

- Lee, North Vancouver

“I meant to send you a message days ago but have been very busy. I LOVE my ring! Thank you so much for your help and rushing so I could have it before my trip. I now have two girlfriends who want to go through you :) hopefully soon, I gave them your info. Thanks again and I look forward to seeing you again when we order our wedding bands.”

- Keith and Fawn, Williams Lake

“I just wanted to follow up with you about meeting with the Gemologist. The meeting went very well and she identified the diamond exactly to the information of the EGL Certification. She was extremely pleased with the cut and the dimensions of the diamond. Overall she thought is was a beautiful diamond and was completely shocked when she found out the cost. Don’t be surprised if you have some recommendations coming from me in the future. If I could pass on any advice/thoughts as a first time buyer as it relates specifically to your business it would be to say that having access to your online database of diamonds allows someone who is a researched buyer feel like they get exactly what they’re looking for. It took the sleazy car salesman feeling out of the picture. Cheers!”

- Jhod, Vancouver

“I’m speechless how perfect the ring looks…more beautiful than I could have imagined it! She’s going to absolutely love it! Thank you so much. I will let you know how the proposal went – I’m going to do it sometime in March.”

- Adam, Port Coquitlam

“Just a quick note to thank you very much for looking after us regarding the ring. Paul did a great job making it look like it did originally and Dana and I are really pleased! I have no hesitation in recommending you in the future to others, should the opportunity arise, and will. Thanks again and good health.”

- Bryan and Dana, Port Moody

“Maria loved the ring. Thanks for your help, it was a pleasure doing business with you. I will definitely send my single buddies your way when they are ready to get hitched! Thanks.”

- Dave, Vancouver

“This weekend I asked my girlfriend to marry me and she said YES. The highlight was the incredulous look when she opened the ring box and found the perfect ring inside.
Thank you for all your help. Of all the places I visited you were the most knowledgeable and the best price but what really made the difference for me was the confidence you gave me with how you helped. You were straightforward but not ‘salesman’ and the moment I stepped out your door I know that I was going to choose you for my investment. I’ve told anyone that asked about you and my experience. Thanks again.”

- Cam, New Westminster

“Thanks Diamonds West for helping me find this amazing diamond and setting! My fiance and I started looking for our engagement ring a few months ago. As a modern girl, I wanted to be involved in the shopping process as it is a ring I plan to wear forever. I did my research, and your prices are unbeatable; and you were patient at educating me and meeting my budget needs. In fact, we came in under budget! Thanks again for the great service.”

- Charlene, Vancouver

“I just wanted to say thank you so much for your courteous and professional manner in helping us pick out the ring. He finally asked me and of course it was beautiful! Exactly what we wanted and more!! Thanks again, it was very much appreciated!”

- Dana & Matt, New Westminster

“I spent a lot of time looking for diamonds for the earrings I gave my wife for our tenth anniversary. I looked both on-line and at local jewelers. I found the selection and prices at Diamonds West to be among the best out there. And being a Canadian retailer made the process so much easier. I put in a request on two 3/4 carat diamonds I saw on the website which I thought would make a good set and quickly received a response from Niel with some alternative pairs that were better matched. We traded a few e-mails and Niel did some searching and found two – 0.75 carat H VS2 ideal cut hearts and arrows diamonds for even less than the first pair I had selected. They are amazing stones. We had them set and shipped in a matter of days, along with the appraisal and diamond certs. Needless to say I earned a lot of points with these earrings. It was a pleasure to deal with Diamonds West and I wouldn’t hesitate to do it again.”

- Jonathan Matt, Calgary

“Just thought I would drop a note saying she loved it as did all her friends…I actually surprised her when I went over to her best friend’s house and proposed while they were watching the bachelorette…They all thought it would have been Wednesday for some reason. Thanks for your patience with us and all worries were gone when we saw the ring. Best service ever!”

- Matthew & Amanda

“Received the ring Saturday early afternoon…Just love it, Tony loves it also, i think even a little more than me if at all possible…We want to thank you very much for you effort to get it to us this weekend and am very thankful for those efforts.The ring is stunning and you made an excellent choice of the diamond. Again Niel thank you and your staff so much for the efforts and the stunning ring that you put together for us.”

- Kerry and Tony, London

“The diamond is gorgeous. Absolutely gorgeous. Thank you for such great service, prompt replies and expert opinion. Keep up the wonderful work.”

- Janna, Kelowna

“Marco proposed to me this morningJ The ring is so beautiful! It is by far the nicest piece of jewelry that I’ve seen and I am over the moon! Thank you for making our experience so easy and wonderful!”

- Betty & Marco, Toronto

“I just got the ring and it looks amazing!!! It looks exactly like the photo I sent you. The craftsmanship of the ring is absolutely fantastic! I was surprised how quickly the ring arrived in Edmonton. Thank you for all the hard work and professionalism. I appreciate the updates you provided me, and I would definitely recommend your business to other people. Thank you.”

- John, Edmonton Alberta

“Thank you for all of your help with the Custom Engagement Ring. We are engaged as of last weekend, and she loved it, I loved it and it turned out more beautifully than we could have ever hoped. It is absolutely her dream ring.

I was more than happy with the service and the help in putting it together. I have a number of friends getting to the engagement stage in their lives and I will make sure to pass on your contact details with a hearty recommendation. Thanks again.”

- Michael, Vancouver

“I just wanted to let you know that I thoroughly LOVE my ring!! I have been wearing it since Saturday and every time I look at it I smile. It fits perfectly with my engagement ring, and I am getting TONS of compliments on it! I also love Matthew’s ring, it is so handsome and unique.
Thanks again for all your help and fabulous service! We will be in touch about engraving them soon.”

- Amanda, Burnaby

“Thank you.  I also wanted to tell you that working with you on something as important as this has been nothing but a pleasure.  You are a consummate professional in every way and I will most definitely be an advocate for your company with anyone looking to find the right jewellery for a special someone, with very competitive pricing, and excellent service.”

- David, Belleville

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